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Outsourcing Creates Room for Growth

SAP AMS: Sustainable
Relief for Internal IT

IT outsourcing is on the rise. More and more IT departments are delegating specific tasks to specialized service providers to overcome staff shortages. One example is XEPTUM’s SAP Application Management Services (AMS), which ensure seamless SAP operations and free up valuable internal resources for innovative IT projects.

The shortage of skilled professionals in the IT sector presents significant challenges for companies – placing immense pressure on internal IT teams. This is especially true for SAP application management, which often requires extensive expertise and high personnel capacity. With its SAP Application Management Services (AMS), XEPTUM provides an effective solution to relieve IT teams and close staffing gaps that could jeopardize SAP operations.

Which Tasks Do XEPTUM’s SAP AMS Cover?

XEPTUM’s SAP AMS handle essential tasks such as proactive SAP system monitoring, rapid issue resolution, and maximum process optimization. This minimizes downtime and ensures the stability of business processes.

Customers benefit from an experienced team of SAP experts without having to undergo time-consuming and costly recruitment processes. The expertise of XEPTUM can be utilized flexibly and as needed. This is made possible through adaptable billing models, ranging from variable cost structures based on actual effort to fixed-price “all-inclusive” packages. Hybrid models – including predefined ticket contingents – are also available.

For customers, the demand-driven resource allocation means they only pay for what they actually need. Together with XEPTUM, an appropriate pricing model is determined at the outset to mitigate financial risk.

At the same time, flexible resource availability allows XEPTUM to respond quickly and agilely to day-to-day business events rather than adhering to a rigid plan. For example, if an increased ticket volume is expected after a customer’s go-live, XEPTUM provides additional support capacity for that period. Thanks to high scalability, SAP AMS can be flexibly adjusted to changing business requirements at any time.
 

Outsourcing Creates Room for Growth
Relief through SAP AMS? XEPTUM makes it possible!


What Services Does XEPTUM Offer for SAP Transformation Projects? 

In addition to AMS, XEPTUM offers a comprehensive range of SAP project services, such as supporting S/4HANA migrations. Customers also benefit from XEPTUM’s expertise in DevOps, agile software development, and organizational and IT strategy consulting.

This extends SAP AMS into a holistic Application Lifecycle Management approach that not only covers application operations but also includes managed services for infrastructure and operations, as well as outsourcing service providers. For these projects, XEPTUM provides the necessary tools and process knowledge to ensure end-to-end support and service excellence.

Why Should You Contact XEPTUM’s Consultants Today?

XEPTUM’s SAP AMS offer more than just technical support – they serve as a strategic instrument to tackle the growing shortage of skilled IT professionals. With XEPTUM as your reliable partner for managing your SAP operations and transformation projects, you can be assured that your systems are in expert hands and your organization is optimally supported. Our offering allows you to outsource routine tasks and sustainably relieve your IT teams. This frees up internal resources for strategically important IT projects.

The implementation of SAP AMS follows a proven methodology. The process begins with a knowledge transfer based on the XEPTUM Quick-Check method, ensuring that essential expertise is quickly and efficiently transferred. This is complemented by defining a governance framework and setting up technical system access and tools to simplify and standardize services. During ongoing operations, XEPTUM ensures that SAP AMS remain available to your company at the required level at all times.

Interested? Let’s Talk! Contact us today to learn more about XEPTUM’s SAP AMS and future-proof your business.

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