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Multi-Level Return with SAP ARM
In SAP ERP or SAP S/4HANA, it is possible to manage returns processing through SAP ARM (Advanced Returns Management) across multiple company codes and across plants. This functionality is especially advantageous for companies that wish to handle returns, for example, from a central warehouse to a subsidiary. Additionally, a multi-level return process—from an end customer through the central warehouse to a subsidiary—can also be seamlessly managed. This flexibility in returns management enables efficient and transparent processing of returns within complex corporate structures.
Why SAP ARM for Returns Processing?
With Advanced Returns Management (ARM), SAP has developed a powerful solution for companies aiming to ensure efficient returns processing. SAP ARM goes far beyond the simple return of goods, enabling the handling of complex returns processes in both internal and external logistics, covering multiple postings and even involving external suppliers.
Why does multi-level returns processing make a difference in global supply chains?
One of the standout features of SAP ARM is its support for multi-level returns. Companies can handle not only simple returns but also complex return processes involving multiple parties. This feature is particularly valuable in global supply chains, where returns often need to be sent back to various locations and suppliers.
How does SAP ARM guarantee more transparency, efficiency, and quality assurance in returns processing?
SAP ARM provides maximum transparency by displaying the document flow in a cockpit along with a variety of subsequent logistical actions. These enable the automation and control of specific processes within the returns workflow. This ensures that returns are processed efficiently and without delays. An example of a multi-level return could look like this: The goods are first returned by the customer to a store, then sent from there to the regional distribution center, and finally forwarded to the company’s central warehouse.
